Learn how much a Wi-Fi Thermostat could save you on your energy bills. 1-855-733-5465 Sorry, something went wrong. Connect with an agent for quick assistance. If you're signed up for a saver switch through your utility company, they may be temporarily locking you out during peak demand hours. Open Hours: Connected Smart Home Products I am a US resident over 18 years of age and agree to the Resideo Privacy Policy.*. Copyright © 2020 Resideo Technologies, Inc. Honeywell Home is a trademark of Honeywell International Inc. used under license to Resideo Technologies, Inc. Open Hours: The installation guide for your thermostat will show which you have. 2. Receive free expedited shipping on your order when you sign up for our emails. Saturday and Sunday We are working on it. (Thermostats, WiFi Cameras, Smart Home Security, Water Leak Detectors, and Buoy) If this is a new installation, or if this is the first time you've set your thermostat to cooling since it was installed: Monday through Friday: 9am - 8pm CDT What should we do to improve this article? Learn more about Resideo's response to COVID-19 >, See current discounts, promotions and bundles, Get more back and more out of your products. Page 5: User Tips USER TIPS Energy efficient, No compressor Honeywell Evaporative Air Coolers are built to … See our article on installation wiring for more info here. 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If that's not the case, then try the following steps: Verify that the thermostat is switched to cool mode and has a cooling set point below the room temperature reading. Monday through Friday: 7am - 7pm CT. 9am to 6pm CDT On some thermostats this connection is made by a jumper wire connection and on other models this connection is made by a slider switch that has 1-wire and 2-wire settings. Call any of the product support numbers above and select the 'Contractor' option. 9am to 5pm CDT. Saturday and Sunday: Message us on Twitter for help with our products. If the "cool on" or the snowflake icon is flashing, the thermostat is in delay mode, which can take up to 5 minutes. 4. Open Hours: Speak directly with an agent for help with our products. 1-800-633-3991 On some thermostats this connection is made by a jumper wire connection and on other models this connection is made by a slider switch that has 1-wire and 2-wire settings. 1-800-664-2751 Make sure the circuit breaker switches for the furnace are on. 3. 1. Confirm the thermostat has been correctly configured for your system. Check the thermostat's display to confirm that there's a call for cooling, usually indicated by the words "cool on" or a snowflake icon. 2. This delay is to protect your equipment from short cycling. Saturday and Sunday: 9am - 5pm CDT, Indoor Air Quality and All Other Homeowner Products Monday through Friday: 9am - 8pm CDT We’ll use this information to improve our help and support content in the future. Saturday and Sunday: 9am - 5pm CDT, Online Order Support and Customer Service Monday through Friday: 9am - 8pm CDT Locate the Installation and User manuals for your product and confirm the thermostat is correctly configured for the system type and stages for your equipment. If there are not separate wires to R and Rc, these terminals must be connected. For optimum cooling from your cooler, fill the water tank to maximum level and load ice inside the ice compartment before you turn on your air cooler. If the thermostat indicates a call for cool, verify that the furnace door is securely closed and that the power switch on the furnace is set to On. 1. If there are not separate wires to R and Rc, these terminals must be connected. All day (24 hours), Monday through Sunday, Professional Contractor Support Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support, https://twitter.com/messages/compose?recipient_id=182916123. Monday through Friday:9am to 8pm CDT If the cooling still doesn't come on, but has worked in the past, call a professional HVAC contractor to assist you. Saturday and Sunday: 9am - 5pm CDT, Total Connect Comfort Thermostats 1-800-468-1502 Monday through Friday: 9am to 5pm CDT. Open Hours: Verify that the wiring was matched correctly from the old thermostat to the new thermostat. Open Hours:

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